Search found 26 matches

by merig
Mon May 27, 2013 7:05 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: infoRouter Form Templates
Replies: 1
Views: 4503

infoRouter Form Templates

Hi All, I'm new to Inforouter and new to this forum! I am looking to replace my company's obsession with circulating paper copies of forms. We have masses of paper going around the office and it's inefficient. Basically I see HTML forms and Workflow as the way forward but I struggle with the concept...
by merig
Thu May 09, 2013 3:17 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Permission to Delete Document Versions
Replies: 1
Views: 3515

Permission to Delete Document Versions

Is there a way to prevent the deletion of document versions by someone with change permissions?
by merig
Wed Apr 17, 2013 8:51 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: SYSADMIN vs SYSTEM ACCOUNT
Replies: 1
Views: 3883

SYSADMIN vs SYSTEM ACCOUNT

Hello,

I have a document task that appears to have been assigned by a user called "SYSTEM ACCOUNT". Is this the same as the SYSADMIN account?

Thank you.
by merig
Fri Apr 12, 2013 7:40 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Task reminders
Replies: 1
Views: 3468

Task reminders

Hello,
I would like to be informed about task reminders. How does this notification procedure runs? It there a specific period for task assignees to be notified?

Thanks.
by merig
Wed Mar 20, 2013 4:40 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Access to web server is denied- SSL problem
Replies: 1
Views: 3807

Access to web server is denied- SSL problem

Hello, I am using the infoRouter workflow and getting the below error after clicking edit document on the first step of the workflow signed in as the user. Error messge says: Access to this web server is disabled by default because it is controlled by basic authentication and does not use Secure Soc...
by merig
Tue Mar 12, 2013 12:02 pm
Forum: MS Office Add-in
Topic: CDO Error with Office Addin for Outlook 2013
Replies: 1
Views: 4907

CDO Error with Office Addin for Outlook 2013

Hello,
The add-in works fine for Excel and Word but it won't work with Outlook. Office Add-in raises an error message indicating that a MAPI profile cannot be created.
How this problem can be resolved?
by merig
Fri Mar 08, 2013 10:01 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Search- iFilters doesn't index the pdf documents
Replies: 1
Views: 3462

Search- iFilters doesn't index the pdf documents

Hello, Even though we can text search Word documents, we still cannot text search PDFs after installing iFilter per the instructions provided. And even for the Word documents, while it returns a result, it still says no abstract available for the pdf documents when clicking the show button. Please h...
by merig
Wed Mar 06, 2013 5:03 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Changing the sysadmin password
Replies: 1
Views: 3697

Changing the sysadmin password

Hello,

Is there a way to change the sysadmin password?
How can I change the sysadmin password when I forget it, is there a way to reset it or recover it?
by merig
Tue Mar 05, 2013 7:28 am
Forum: infoRouter LDAP Synchronization Manager
Topic: LDAP Authentication Web Service with squid and havp
Replies: 1
Views: 5250

LDAP Authentication Web Service with squid and havp

Im using squid and havp as parent proxy.
Squid authenticate users with ldap authentication.
When I use havp as parent proxy squid does not authenticate any user, it always show me the authetication form and I cant go on.
What is the problem?
by merig
Fri Mar 01, 2013 8:06 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: No abstract available in search results
Replies: 2
Views: 4183

Re: No abstract available in search results

Thank you for the quick reply. We will try this and let you know how it comes out.

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