Search found 230 matches

by infoRouter Guru
Wed Mar 20, 2013 5:04 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Access to web server is denied- SSL problem
Replies: 1
Views: 3588

Re: Access to web server is denied- SSL problem

Hi,

Please follow the instructions on:
https://www.inforouter.com/Downloads/V8 ... ements.pdf

It explains the necessary changes in registry for non-SSL connections.

The Guru.
by infoRouter Guru
Tue Mar 12, 2013 12:05 pm
Forum: MS Office Add-in
Topic: CDO Error with Office Addin for Outlook 2013
Replies: 1
Views: 4678

Re: CDO Error with Office Addin for Outlook 2013

Hello,

Please install the MAPI Addins from an old Office Pro 2007 disc and then install the CDO 1.2.1 from Microsoft http://www.microsoft.com/en-us/download/details.aspx?id=3671%20.

The Guru
by infoRouter Guru
Fri Mar 08, 2013 10:23 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Search- iFilters doesn't index the pdf documents
Replies: 1
Views: 3211

Re: Search- iFilters doesn't index the pdf documents

Hello, After adding iFilters, doing a re-scan will NOT work. You must rebuild the index server catalog. If you don't, you may not be able to find the details of some documents. You can use the following documentation for this: https://www.inforouter.com/Downloads/V80/Creating-the-index-server-catalo...
by infoRouter Guru
Wed Mar 06, 2013 5:05 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Changing the sysadmin password
Replies: 1
Views: 3435

Re: Changing the sysadmin password

Hello, If you have forgotten the system admin password, you can click on the "Forgot your password link" on the upper right-hand corner of the screen and infoRouter will email the information. If you just want to change the password, please log into infoRouter as the "sysadmin" a...
by infoRouter Guru
Wed Mar 06, 2013 2:45 am
Forum: infoRouter LDAP Synchronization Manager
Topic: LDAP Authentication Web Service with squid and havp
Replies: 1
Views: 5037

Re: LDAP Authentication Web Service with squid and havp

Hello,
Re-configuration of proxy settings on whish the LDAP Authentication Service runs may solve that problem.
After this configuration you should test whether you can connect to the web service address from that machine or not.

Please let us know how it comes out.
Regards,
The Guru
by infoRouter Guru
Tue Mar 05, 2013 8:53 am
Forum: inforouter Portals
Topic: Portals and Libraries
Replies: 4
Views: 6885

Re: Portals and Libraries

Hello, Document libraries are independent from portals. Portals are mainly web pages to greet people and provide quick access to certain documents and folders. Portals can be configured to allow/disallow access to the document library. Each user gets greeted with the default portal but as soon as he...
by infoRouter Guru
Fri Mar 01, 2013 10:18 am
Forum: infoRouter Document and Folder Security
Topic: Archiving a document
Replies: 5
Views: 7828

Re: Archiving a document

Hello, Currently, we do not support archiving of documents in the same location. In other words, users are free to create and modify the archive libraries in a way they would like to. However, you can use the existing disposition functionality of the infoRouter in order to move the documents automat...
by infoRouter Guru
Fri Mar 01, 2013 10:00 am
Forum: infoRouter Workflow
Topic: Completion Status
Replies: 3
Views: 4022

Re: Completion Status

Thank you very much for your suggestions. These request will be taken into consideration for the future releases.

Regards,
The Guru
by infoRouter Guru
Fri Mar 01, 2013 8:30 am
Forum: infoRouter Workflow
Topic: New Documentation on Workflow
Replies: 3
Views: 5912

Re: New Documentation on Workflow

Hello, We apologize for answering a bit late. Archiving simply means moving documents to archive libraries. Archive task will be checked if the documents resides in an archive library. The task owner should have the adequate rights in the archive library to archive documents. You can get more inform...
by infoRouter Guru
Wed Feb 27, 2013 9:36 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: infoRouter Demo pack database password
Replies: 2
Views: 3547

Re: infoRouter Demo pack database password

Hello, The information you have requested is as follows; MySQL Server Name: 127.0.0.1 MySQL dbName: inforouter MySQL Server Port: 3308 MySQL User Name: root MySQL Password : pass Please note that the MySQL instance has been configured so that it can only be accessed from the same machine. So you may...

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