Search found 230 matches
- Fri Feb 15, 2013 7:31 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: Can't upload large files after 2003 to 2008 migration
- Replies: 1
- Views: 12625
Re: Migrated from server 2003 to 2008, can't upload large fi
Hi, Please check if the following setting is done in the "web.config" file. <httpRuntime maxRequestLength="1048576" executionTimeout="7200" /> Make sure that the "maxRequestLength" value is shown as 1 gb in kilobytes type as shown above. In older versions of infoRouter (before V 8.2) this field was ...
- Fri Jan 18, 2013 11:06 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: No abstract available in search results
- Replies: 2
- Views: 14982
Re: No abstract available in search results
Hello, You can view a small content of the document by clicking on the “show” link near the Abstract title. If you get the “No abstract available” message, this may mean that you haven’t configured the proper iFilter for this document type. You can read the instructions on https://www.inforouter.com/...
- Tue Jan 15, 2013 4:11 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: E-mails stuck in dropbox queue
- Replies: 4
- Views: 17358
Re: E-mails don't leave the dropbox queue and keep on coming
Please check the following: Security applied to the Dropbox folder. It seems like we can send the emails that are dropped but cannot delete them once the email is sent. You may have set some special privileges to this folder. Please check the Error Log: The inforouter error log is located in C:/info...
- Tue Jan 15, 2013 4:04 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: E-mails stuck in dropbox queue
- Replies: 4
- Views: 17358
Re: E-mails don't leave the dropbox queue and keep on coming
Hello,
Take a look at this guide and see if this provides any clues:
https://www.inforouter.com/Downloads/V8 ... ng_V80.pdf
Also, please check the error log to see if there are messages logged that can give us further clues.
Take a look at this guide and see if this provides any clues:
https://www.inforouter.com/Downloads/V8 ... ng_V80.pdf
Also, please check the error log to see if there are messages logged that can give us further clues.
- Thu Jan 10, 2013 5:33 am
- Forum: Enhancements & New Features
- Topic: Support for Windows Server 2012
- Replies: 3
- Views: 17676
Re: Support for Windows Server 2012
Hello,
We do support Windows 2012 Server.
The Guru
We do support Windows 2012 Server.
The Guru
- Thu Jan 10, 2013 5:02 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: Illegal Characters in Filenames
- Replies: 4
- Views: 18819
Re: Illegal Characters in Filenames
Hi, These files seem to be created in the past. We have changed the naming rules for the documents but we haven't changed the existing documents with plus sign. It will be better if you can rename these files according to the new rules. The plus sign causes problems in most of the browsers while dow...
- Thu Jan 10, 2013 4:50 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: Send to Menu item
- Replies: 2
- Views: 14243
Re: Send to Menu item
Hi,
Use the inforouter control panel > email and notification settings screen to disable the send to feature.
Each users will see a list of users they would normally see in the other screens (security, subscribers etc.)
They cannot see people in other libraries.
The Guru.
Use the inforouter control panel > email and notification settings screen to disable the send to feature.
Each users will see a list of users they would normally see in the other screens (security, subscribers etc.)
They cannot see people in other libraries.
The Guru.
- Tue Dec 25, 2012 9:18 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: IRMaintenance service can not start
- Replies: 1
- Views: 13084
Re: IRMaintenance service can not start
Hello, You need to remove the original service and re-install the service. Remove the infoRouter Maintenance Service 1. Using command line tool, navigate to the “c:\infoRouter\irmaintenance” directory 2. Type the following command to remove the service irmaintenance.exe –u Note: if the irmaintenance...
- Mon Dec 17, 2012 9:33 am
- Forum: General Questions & Issues About infoRouter EDMS
- Topic: How to reset inforouter admin password
- Replies: 2
- Views: 14569
Re: How to reset inforouter admin password
Hello,
You can follow the instructions on:https://www.inforouter.com/Downloads/V8 ... ttings.pdf
Hope this will help you to resolve this issue.
The Guru.
You can follow the instructions on:https://www.inforouter.com/Downloads/V8 ... ttings.pdf
Hope this will help you to resolve this issue.
The Guru.
- Tue Dec 11, 2012 10:14 am
- Forum: infoRouter Scan Station and Document Scanning Questions
- Topic: How to use the OCR Text processing option
- Replies: 3
- Views: 15276
Re: How to use the OCR Text processing option
The OCR is a function of the scanner equipments. There are many different scanners and third party OCR tools that can generate this information. We do not resell any of these scanners or the software however we interface into the output of these tools. The OCR files are also helpful for searching do...