Search found 26 matches

by merig
Wed Feb 27, 2013 9:32 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: infoRouter Demo pack database password
Replies: 2
Views: 14754

infoRouter Demo pack database password

Hello,
Is there a default root password for the IR’s Demo pack database?
by merig
Fri Jan 18, 2013 7:27 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: No abstract available in search results
Replies: 2
Views: 15060

No abstract available in search results

Hi,
When I click the Show from the serach results, it says "no abstract available". Can you explain what it is and how can I use it?

Thank you.
by merig
Tue Jan 15, 2013 4:13 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: E-mails stuck in dropbox queue
Replies: 4
Views: 17456

Re: E-mails don't leave the dropbox queue and keep on coming

Fantastic. You fixed it!

The network service below was NOT shown in our production instance.
So I added it with the same permissions as test and emails left the drop box right away.

Thank you!
by merig
Tue Jan 15, 2013 4:04 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: E-mails stuck in dropbox queue
Replies: 4
Views: 17456

Re: E-mails don't leave the dropbox queue and keep on coming

Already did both. The error logs are clean as a whistle. My problem is that the SAME email does not stop sending. It is never removed from the dropbox folder once sent. This happens for any kind. Sent to, welcome email, and so on. If I kick anything off inside of InfoRouter to generate an email, it ...
by merig
Tue Jan 15, 2013 4:02 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: E-mails stuck in dropbox queue
Replies: 4
Views: 17456

E-mails stuck in dropbox queue

Hi,
The emails are sending just fine. But once sent, the email never leaves the dropbox folder and keeps resending every 5 minutes. I have tried to reboot the server but it didn't work. How can I solve this problem?
by merig
Thu Jan 10, 2013 5:03 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Send to Menu item
Replies: 2
Views: 14337

Re: Send to Menu item

Thank you.
by merig
Thu Jan 10, 2013 5:00 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Illegal Characters in Filenames
Replies: 4
Views: 18890

Re: Illegal Characters in Filenames

Hello,
We have noticed a couple of files that contain plus sign in the file name. Is there a way to duplicate these files?
by merig
Thu Jan 10, 2013 4:48 am
Forum: General Questions & Issues About infoRouter EDMS
Topic: Send to Menu item
Replies: 2
Views: 14337

Send to Menu item

Hello,
We have an opportunity where ideally a document could be sent by email as an attachment, by an IR user with Read permissions or above,
but the user would not be able to see the recipient list of other IR users.

Is it possible to globally disable the Send to menu item?

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