Hello , In an attempt to improve on some performance issues on our staging environment, we attempted to move the application folder to another drive location that had more space. However there was an issue after the move in which the IRMAINTENANCE service would not start because it could not execute...

Thank you.

Hi,
I have lost my Sysadmin password.
Is there is any way to reset the password?

Thank you very much for your response.

Another question is, what is the use of that OCR processing?
Is there an automation or an alternative way where we can generate the OCR/text files automatically?

Hi, After clicking the Upload button to upload a document to the server, the ScanStation window opens with a preview of the document and there are two tabs on the right. The second tab is labeled OCR text and it has a text box labeled "Load from file" and a button to select a file from a folder. My ...

Hello,
Can we get clarification on what InfoRouter has deemed as illegal characters while uploading documents?

Thank you.