Not automatically. We do not provide any tools to do DB migration from one type to another. But if you know how to convert an Oracle database to [say] MySQL, you may do that on your own. I must warn you that even third party tools may have issues in the conversion of a database platform so you must ...

Dear Ms. Harris, Even though we do not recommend changing deployment models during a migration, it is possible to switch out the warehouse location during a migration. When you move everything across to a new server and also move the warehouse to a different path, inforouter cannot possibly know whe...

I say we give Ajay a break and respond here, we can move the whole post to where it belongs later! Yes. It is possible to authenticate against more than one LDAP server. All you have to do is define where these servers are. This is done in the infoRouter web.config file. You can find out more about ...

Dear Ray, We are looking into an OCR tool we can bundle in with inforouter but we have not been able to find such a tool that rises to our expectations. There are good ones out there but they are either too expensive or they have stringent distribution rules that prevent us from deploying it as a pa...

You have come to the right place. Only the System Administrator and Library managers can create "Custom Property Set" definitions. This can be done through the infoRouter Control Panel. Once created, custom properties appear in multiple places automatically. One such place is in the "Document Proper...

You can place custom menus in inforouter by editing the file called "CustomMenus.xml". This file is located in the "inforouter/config" directory. Any menus you create will be launched and and inforouter will pass along all the available information (about the selected document(s)) to the called prog...

Easy! The Library Policies can be used to alter permissions for the entire library.
Using the Library Policies, you can disallow "Delete" for all types of users and permission levels.

Timely post. This feature is currently under testing and is expected to be released soon. Sometime in September 2009 to be exact.

Users with privileges to install application on their workstations can simply do the following to install the MS Office Add-in: Navigate to the "Document Library" Click on any Library Click on the "Tools" menu and choose "Client Add-ins/programs" MS Office Add-in will be an option you can choose. Fo...

It is possible to send some or all of the attachments. Some organizations would like to preserve the email as it was originally sent. So we chose (by default) allow only sending emails to inforouter with all attachments intact. We did however make this an application setting. Please consult with you...