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Alan.Denton
Posts: 2
Joined: Thu May 05, 2016 11:36 am

Upgrade failed

Post by Alan.Denton » Sun May 22, 2016 12:09 pm

Doing this on our test server (fortunately)

Upgrade from 8.3.22 to 8.5.137

Live Update goes through with no errors but trying to access infoRouter I get 404 - File or directory not found in the header frame. Main frame shows our default portal screen OK

Checked that IIS app pool now on .net 4 (.NET CLR v4.0.30319 with Classic pipeline mode)

Restored infoRouter 8.3.22 files and changed app pool to v2.0.50727 and everything works as expected however server version still reported as 8.5.137

Ran LiveUpdate again to reinstall patch but had to manually change app pool to .net4

Same problem encountered :cry:

tried in both Chrome and Edge

the following is showing in the IIS log

2016-05-22 17:02:58 192.168.15.13 GET /portals/default/ - 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 - 200 0 0 31
2016-05-22 17:02:58 192.168.15.13 GET /irmain.js version=8.5.137 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portals/default/ 304 0 0 31
2016-05-22 17:02:58 192.168.15.13 GET /jsapi/jquery.min.js version=8.5.137 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portals/default/ 304 0 0 46
2016-05-22 17:02:58 192.168.15.13 GET /mainheader.aspx portalname=default&section=portals 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portals/default/ 404 17 50 31
2016-05-22 17:02:58 192.168.15.13 GET /portalcontent/default/ - 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portals/default/ 200 0 0 31
2016-05-22 17:02:58 192.168.15.13 GET /irmain.css version=8.5.137 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portals/default/ 304 0 0 93
2016-05-22 17:02:58 192.168.15.13 GET /portalcontent/default/portal.css - 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portalcontent/default/ 200 0 0 31
2016-05-22 17:02:58 192.168.15.13 GET /portalcontent/default/medigold_logo.jpg - 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portalcontent/default/ 200 0 0 31
2016-05-22 17:02:58 192.168.15.13 GET /wlib_init.js version=8.5.137 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portalcontent/default/ 304 0 0 46
2016-05-22 17:02:58 192.168.15.13 GET /portal_normal.css - 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portalcontent/default/ 304 0 0 78
2016-05-22 17:02:58 192.168.15.13 GET /portal.js version=8.5.137 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portalcontent/default/ 304 0 0 78
2016-05-22 17:02:58 192.168.15.13 GET /favicon.ico - 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portals/default/ 200 0 0 31
2016-05-22 17:02:58 192.168.15.13 GET /wlib.js version=8.5.137 443 - 192.168.15.225 Mozilla/5.0+(Windows+NT+10.0;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/50.0.2661.102+Safari/537.36 https://{site-url}/portalcontent/default/ 304 0 0 78


Alan
Medigold Health

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