Searching in inforouter

General questions and answers about infoRouter EDMS

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oliver
Posts: 5
Joined: Thu Jan 13, 2011 8:26 am

Searching in inforouter

Post by oliver » Thu Jan 13, 2011 10:13 am

Hi,
I have just installed inforouter version 8 trial copy and cant seem to find any document using the searching capability even when i type a text i know exist in a document i stored in inforouter.
Can anyone tell me whats wrong?

Thanks
Oliver

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infoRouter Guru
Posts: 230
Joined: Fri Aug 07, 2009 8:46 pm

Re: Searching in inforouter

Post by infoRouter Guru » Fri Jan 14, 2011 8:06 am

Oliver,

MS Index Server needs a few minues to catch up to new content. If you are having to wait beyond that, then there is something wrong with the way it was setup.
Did you change anything with the way how Index Server was set up or are you using it with its default settings?

If you are trying to search for content withing PDF documents, you must install the PDF iFilter on the infoRouter server.
The latest version of the ifilter can be downloaded from here:
http://www.adobe.com/support/downloads/ ... ftpID=2611

If you have changed any of the Index Server settining or the location of the warehouse, take a look at this document to rebuild the Index Server Catalog:
https://www.inforouter.com/Downloads/V8 ... atalog.pdf

If these do not work, call the guys at support or e-mail them at support@inforouter.com

I hope this helps.

The Guru

oliver
Posts: 5
Joined: Thu Jan 13, 2011 8:26 am

Re: Searching in inforouter

Post by oliver » Tue Jan 18, 2011 4:04 am

Thanks. The document was a big help.

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