PDF not displaying through the Inforouter

General questions and answers about infoRouter EDMS

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PDF not displaying through the Inforouter

Post by gureli » Thu Oct 11, 2012 9:41 am

We have a user who is trying to opening PDF files from IR, and sometimes it displays the following blank screen and pop up box, but another user on a different laptop can access that PDF file, while this user can’t. Both of them are in the same physical location.

Any suggestions?

Thank you.

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Re: PDF not displaying through Inforouter

Post by infoRouter Guru » Thu Oct 11, 2012 9:44 am

This issue seems to occur on a specific workstation. Please make sure that this user has the latest version of Adobe reader that is working properly.

The Guru

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