Page 1 of 1

Edit link on the Task Window doesn't checkout the document

Posted: Mon Oct 22, 2012 2:47 am
by gureli
When responding to workflow which required a document edit, the link in the workflow window for editing does not take the user to document checkout.
It shows the message "To edit the document, you must first check-out the document, create the new version, then check the document back in."

What are the reasons of this, how can we handle this case?

Thank you.

Re: Edit link on the Task Window doesn't checkout the docume

Posted: Mon Oct 22, 2012 2:56 am
by infoRouter Guru
Hello,
In order to check out the documents with the Edit link on the task window, the browser type must be 32-bit Internet Explorer.
This is the requirement for Webdav to handle the documents.

Currently we support the following extensions;
DOCX, DOC, XLS, XLSX, PPT, PPTX, MPP, VSD

Regards,
The Guru