infoRouter Document Management Software Forum (moderated)
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On just a few machines out of the 350 or so registered users, we get an error message from Office when trying to use the Office Outlook Add-in. It says that the MAPI profile cannot be created. Operation failed.
What is different about these workstations that mail the Outlook add-in fail? HELP!
Aha! You are correct, this only happens in certain workstations. The problem has to do with MS Office 2000-2003 installations where the installer has not elected to install CDO.
Here is a Knowledge Base article that should help get around this issue: